Zhanga: May 1, 2008
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Capital One sent me a form to fill out. So I click the link and guess what? It doesn't work in anything but Internet Explorer. Hello, it's 2008 and IE isn't the only browser these days. So I find a copy of Windows just to fill in their dumb form, and the first couple of fields ask for my first name, last name, and date of birth.
My name is pretty easy, so I type that in. I thought I knew my DOB too, but no, the website wants to be helpful. It doesn't let me type into the box, but requires me to click their little calendar icon thingy next to the field, which opens up a calendar from which I can select a date. Because you know, it's so much easier to click 25 times than to just type mm/dd/yyyy. You think I'm exaggerating when I say 25. I'm not. The calendar only shows 1 month, and there are only 4 navigation buttons: forward/back 1 month and forward/back 1 year. I had to click 20 times just to get to the correct year, and their molasses server took forever to respond to each click. Talk about brilliant user interface design.
I want to find out what crappy consultant created this piece of crap website so I can harrass them. Imagine a 50 year old grumpy man (e.g. me in 30 years) having to click 50+ times to enter his DOB... ugh.
9:52PM
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